Parts Handler
We are no longer accepting applications for this position. Please see our current job openings here.
If you enjoy working with customers and supporting a quickly growing team, consider a Parts Handler position with Viking Masek! ERP skills coupled with material handling experience and strong organizational skills would make you the perfect candidate for this position.
We have a fun, relaxed workplace culture, solid benefits package, clean workplace environment, and significant opportunity for growth for the right person.
Join the team at a Milwaukee Journal Sentinel Top Workplace and Sheboygan County's Manufacturer of the Year today!
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Application for United States only. Job openings in other locations, please click here.
Description
The role of a Parts Handler is to maintain existing accounts with the provision of accurate quotes, along with processing and shipping spare parts orders within the compliance of the customer. Have a basic working knowledge of or be willing to learn about the machines and understanding of the frequency of replacing the parts. In addition to fully processing orders, the Parts Handler must also maintain accurate records of parts replaced under warranty and details of faulty parts. Responsibilities for this position include establishing and maintaining industry and company technical knowledge, being willing to work with different departments and cross-functional teams, and researching and evaluating solutions to solve an organization's technical challenges.
Location
Oostburg, WI - USA
Hours
Mon - Fri
8:00 AM - 4:30 PM (can be flexible)
Travel
Minimal to none.
Reports to
Parts Manager
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for the Parts Handler opening
Job Requirements
- Previous material handling experience beneficial
- Fluency in Epicor ERP system preferred
Job Duties & Responsibilities
- Pulls and ships spare parts
- Assists in creating an SPL for existing customers (older machines)
- Exudes high levels of customer service
- Develops promotional mailings
- Processes warranty claims and returns items to vendor for replacement
- Follows up on delayed sales order
- Enters sales orders and quotes
- Account manager to existing accounts
- Communicates with the Production and Service teams
- Works with internal departments as needed
- Supports parts manager and parts team
- Identifies machine parts prior to shipment
- Identifies parts for customers with machine challenges