Director of Business Operations

Job Duties & Responsibilities

• Focuses on proactive planning, goal setting and organizational direction in the support of company goals.
• Oversees day-to-day operations to support growth and add to the bottom line.
• Focuses on strategic planning, goal setting and direct the operations of the company in support of its goals. 
• Develops and measures progress through metrics and tangible goals. 
• Formulates and enforces policies and strategic plans for organizational sustainability and growth.
• Manages daily operations of mid-level management personnel.
• Organizes and oversees the work and schedules of departmental managers.
• Develops and monitors departmental and cross-functional metrics and goals.
• Oversees and is responsible for company enterprise resource planning (ERP) system, completeness, accuracy, and effectiveness.
• Ensures that policies are adhered to or provide safe and profitable alternative paths.
• Works closely with other department (business area) directors.
• Develops and oversees Engineering, Software Development, Project Management, Production, Shipping and Receiving, Service and Parts.
• Generates and maintains capacity planning methods.
• Communicates strategies and company objectives.
• Acts as a liaison with department heads to develop plans and ensure company-wide operational compliance.
• Orients, coaches, and trains mid-level management staff by monitoring and enforcing accountability.
• Evaluates and improves systems and processes to effectively meet project requirements and profitability goals.
• Ensures safety and quality measures.
• Implements staffing strategies.
• Identifies and builds actionable plans that are specific, measurable, achievable, relevant, and time based (SMART) goals based on the business needs.
• Reduces costs in production and manufacturing.
• Optimizes business workflows and seeks efficiencies on a regular basis.
• Maximizes production rates without comprising quality.

• Follows all safety rules, such as safe work practices and standard operating procedures.

• Performs other duties as assigned.

Job Requirements

• Ability to work independently, as well as in a team environment
• Demonstrated ability to understand and execute on processes
• Proficiency in Microsoft applications such as Microsoft SharePoint, Excel, Teams, etc.

• Self-motivated and flexible attitude

• Exceptional communication skills

• Commitment, Accuracy, Accountability, Communication, Closure

• Positive and Supportive Attitude

• Understand the Company and department processes 

• Teamwork

General Skills/Qualifications

• Bachelor’s degree in business administration, or related field from an accredited college or university.
• 5+ years experience in operations, management, or similar executive role.
• Previous experience in a manufacturing environment.
• Previous customer service or sales experience.
• Experience with automation or manufacturing processes.
• Positive and Supportive Attitude.

• Demonstrated ability to understand and execute processes.

• Proficiency in Microsoft applications such as Microsoft SharePoint, Excel, Teams, etc.

• Team player 
• Ability to work independtly, as well as in a team environment.
• Self-motivated and flexible attitude.
• Exceptional communication skills.
• Strong computer and mathematical skills
• Experience managing people and teams.
• Ability to identify weak spots in a process to improve effficiency and then execute.
• Planning and project management skills.
• Ability to work in a fast paced environment.
• Ability to multi-task.
• Ability to balance critical priorities.
• Make a difference within the company, contributing to the overall organization.
• Strong work ethic.

• Able to regularly lift and/or move up to 25 lbs. and occasionally lift and/or move up to 50 lbs.

• Able to use close vision, distance vision, depth perception, color determination, and adjustment of focus.

• Regularly required to sit, stand, walk, talk, and hear.

• Occasionally required to bend, twist, climb, kneel and balance.

• Occasionally required to use hands to grasp, reach and operate objects, tools, or controls.

• Occasional exposure to a production environment

• Must comply with any safety or PPE requirements.